Contact us

❗️BEFORE contacting us, here are the answers to the most frequently asked questions 🙂

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📦 When will I receive my tracking number?

You will generally receive your tracking number within 1 to 2 days after your order.

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❓ Why is my tracking number not working?

It may take up to 5 days for your tracking number to be activated after receipt.

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🚚 What is the delivery time?

• 5 to 8 days (excluding DOM-TOM)

• 10 to 14 days (DOM-TOM countries and territories)

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🔁 What is your exchange/return policy?

We place great importance on customer experience.
If you encounter an issue with your product, we will gladly offer you an exchange.

Ps : Exchange fees are covered by the customer